GoDaddy is one of the most popular domain registrars in the world. For an online business, many people prefer GoDaddy because of its robust services including 24/7 customer support. Securing your GoDaddy account is a must like securing any other online account.
Having a domain for your blog or business provides an online identity. If you have lost your authenticator app on your mobile and so you're looking for help, you are at the right place.
Setting up a password only cannot secure your account completely. It's just the first layer of security. That is why we are advised to enable two-factor/two-step/multi-factor authentication for our accounts. Receiving OTP via SMS/Email, using Authenticator apps to generate security codes and backup codes, and fingerprint authentications are some of the different processes to secure your account.
Securing your account is important. At the same time, the safety of your authenticator apps and mobile is essential.
In case, if you have lost your mobile or mistakenly uninstalled the authenticator apps, you will be having trouble logging into your GoDaddy account. Let's discuss more on this to know how you can unlock your account and regain access.
In addition, we will also discuss how we can improve the security of your GoDaddy account.
Lost Your Device?
If you have lost your device or auth app, you cannot log in to your GoDaddy account. To help you with this situation, GoDaddy provides a way to reinstate your account. Proof of identity is the only option available to regain access.
- Download the form for requesting to cancel two-step verification on GoDaddy. This form is to provide the information you need to send to GoDaddy. You cannot use this form to put your digital signature.
- Compose a mail with a subject headline stating, Disabling Two-Step Authentication.
- From the above form, copy the body of the content.
- Attach your Government-issued photo-id* in the mail for identity verification.
- Send the mail to the email address [email protected]
Note: * The photo-id should be in color which must clearly show your name, signature, your face, address, date of birth, issued date and expiry date.
Once your email is received, it will be queued which can take quite some time to get a response from GoDaddy. Once the two-step verification is canceled, secure your account immediately.
How To Backup Two-Step Verification on GoDaddy
Can you able to log into your account? Have you already turned on the two-step verification? You may need to backup the two-step verification for later use. In the future, if you lost your mobile or auth app, you can use the backup method for accessing your account.
- Login to your account.
- Go to your account settings > Login and Pin > 2-Step Verification.
- Click on Add backup.
- Add one more mobile number or choose the authenticator app option. If you choose auth app option, you need to scan the barcode from another mobile using an authenticator app.
Conclusion
Securing your account requires two layers of protection. One is a strong random password and the other is setting up two-step verification. Keeping your mobile safe and additional backup methods are necessary to retain the ownership of your account without any issue.
